Shipping policy

At Lumevo Home, we want your shopping experience to be clear and predictable. Below is everything you need to know about how and when your order ships.

 

Order processing: Orders are processed within 1–3 business days after payment is confirmed. You'll receive a confirmation email with tracking details once your order ships. Orders are not processed or shipped on weekends or U.S. holidays.

 

Shipping rates and delivery times (United States):

Standard Shipping — FREE on all orders. Estimated delivery is 8–14 business days after processing.

Express Shipping — $15.00. Estimated delivery is 5–9 business days after processing.

 

Please note that delivery estimates are not guaranteed and may vary due to carrier delays, customs, weather, or high-demand periods.

 

Tracking: A tracking number is emailed to you as soon as your order ships. If you have not received tracking within 5 business days of ordering, please contact us at lumevohome@gmail.com and we'll be happy to help.

 

Order changes and address errors: If you need to change or cancel your order, contact us within 24 hours of placing it at lumevohome@gmail.com. We cannot guarantee changes after this window, as orders may already be in processing. We are not responsible for orders delayed or lost due to an incorrect or incomplete shipping address provided at checkout.

 

Lost or delayed packages: If your tracking shows no movement for an extended period, or your package is marked delivered but not received, please reach out to us at lumevohome@gmail.com and we will work with the carrier to resolve it.

 

Questions: For any shipping-related questions, email us at lumevohome@gmail.com. We respond to all inquiries within 1–2 business days.